{"id":3442,"date":"2020-09-24T11:17:35","date_gmt":"2020-09-24T17:17:35","guid":{"rendered":"https:\/\/blog.zapplication.org\/?p=3442"},"modified":"2024-03-13T13:32:45","modified_gmt":"2024-03-13T19:32:45","slug":"zapp-team-hacks","status":"publish","type":"post","link":"https:\/\/blog.zapplication.org\/?p=3442","title":{"rendered":"ZAPP Hacks: How the ZAPP team uses ZAPP"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">We have a lot of ways we love to use ZAPP! Use the following table of contents to view hacks by section:<\/span><\/p>\n<p><a href=\"https:\/\/www.zapplication.org\/news_post.phtml?post_id=3442\/#eventmanagementtable\">The Event Management Table<\/a><br \/>\n<a href=\"https:\/\/www.zapplication.org\/news_post.phtml?post_id=3442\/#artistinformation\">The Artist Information Page &amp; Applicant History<\/a><br \/>\n<a href=\"https:\/\/www.zapplication.org\/news_post.phtml?post_id=3442\/#communicationtool\">The Communication Tool<\/a><br \/>\n<a href=\"https:\/\/www.zapplication.org\/news_post.phtml?post_id=3442\/#applicationeditor\">The Application Editor<\/a><br \/>\n<a href=\"https:\/\/www.zapplication.org\/news_post.phtml?post_id=3442\/#artistaccounts\">Creating Artist Accounts<\/a><\/p>\n<p><a name=\"eventmanagementtable\"><\/a><\/p>\n<h3>THE EVENT MANAGEMENT TABLE<\/h3>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-3443\" src=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Untitled-design-16.png\" alt=\"Image of the Event Management Table\" width=\"600\" height=\"351\" srcset=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Untitled-design-16.png 994w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Untitled-design-16-300x176.png 300w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Untitled-design-16-768x450.png 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>The Event Management table is customizable, contains a wealth of information about your applicants, and provides links to the individual communication tool and the artist information page (the application). While you can use and customize the information on this page in a variety of ways, here are some of the ways our team uses the Event Management table.<\/p>\n<p>Brandon Jay, ZAPP\u2019s customer experience coordinator, changes the fields shown on the table to reflect the information he needs to see during different periods of the application cycle.<\/p>\n<p><em>Click the \u201cTable Editor\u201d button on the right hand side of the screen to customize the Event Management table.<\/em><\/p>\n<p><strong>Favorite Pre-Jury Settings:<\/strong><br \/>\nActive Fields:<\/p>\n<ul>\n<li>Received<\/li>\n<li>Payments<\/li>\n<li>Category<\/li>\n<li>Email Address<\/li>\n<li>State<\/li>\n<li>Tag<\/li>\n<li>Website<\/li>\n<li>Related Apps<\/li>\n<\/ul>\n<p><strong>Favorite Post-Jury Settings, Invited Artists:<\/strong><br \/>\nActive Fields:<\/p>\n<ul>\n<li>Category<\/li>\n<li>Email Address<\/li>\n<li>Tag<\/li>\n<li>Collaborator First Name<\/li>\n<li>Collaborator Last Name<\/li>\n<li>Website<\/li>\n<li>Business\/Studio Name<\/li>\n<li>Related Apps<\/li>\n<\/ul>\n<p><strong>Favorite Post-Jury Settings, Waitlist Artists:<\/strong><br \/>\nActive Fields:<\/p>\n<ul>\n<li>Category<\/li>\n<li>Waitlist #<\/li>\n<li>Email Address<\/li>\n<li>Tag<\/li>\n<li>Primary Phone Number<\/li>\n<li>Website<\/li>\n<li>Business\/Studio Name<\/li>\n<li>Related Apps<\/li>\n<\/ul>\n<p><strong>Favorite Post-Booth Purchases Settings:<\/strong><br \/>\nActive Fields:<\/p>\n<ul>\n<li>Category<\/li>\n<li>Booth #<\/li>\n<li>Email Address<\/li>\n<li>Tag<\/li>\n<li>Collaborator First Name<\/li>\n<li>Collaborator Last Name<\/li>\n<li>Related Apps<\/li>\n<li>Payments<\/li>\n<\/ul>\n<p>Mareike Bergen, ZAPP\u2019s operations coordinator, takes advantage of the ability to sort the Event Management table. To sort the Event Management table, click the header for the field you wish to sort by.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-3444\" src=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Untitled-design-17.png\" alt=\"Image of the Event Management table, the Received column is highlighted to show the table is sorting by the date the application was received.\" width=\"600\" height=\"271\" srcset=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Untitled-design-17.png 988w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Untitled-design-17-300x135.png 300w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Untitled-design-17-768x347.png 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p><strong>Bonus! Pre-Jury Event Management from Brandon:<\/strong><br \/>\nReview artists before you jury and move applicants without application issues to the Reviewed status and move applicants who need to correct their applications to the Incomplete status (or the Exception status if your application deadline has passed). Reviewing applications periodically before your jury saves you from reviewing all at once or having applications that violate rules (think watermarks on images) in your jury. Just make sure to move all applications to be juried back to Received before your jury begins!<\/p>\n<p>When it comes to information on the Event Management table, there is a lot you can view at a glance\u2014from email addresses to custom tags. A favorite tool of Natalie Villa, the project manager at <a href=\"http:\/\/westaf.org\">WESTAF<\/a>, is to use the Status Change History to determine exactly when an applicant moved from one status to another.<\/p>\n<figure id=\"attachment_3445\" aria-describedby=\"caption-attachment-3445\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-3445\" src=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-11.26.30-AM.png\" alt=\"Image of the Status Change History Pop Up\" width=\"600\" height=\"377\" srcset=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-11.26.30-AM.png 914w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-11.26.30-AM-300x188.png 300w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-11.26.30-AM-768x482.png 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-3445\" class=\"wp-caption-text\"><em>Status Change History can be accessed by clicking on the \u201cStatus Change History\u201d link within the Status column for a specific applicant.<\/em><\/figcaption><\/figure>\n<p>Not only can you see when an applicant moved from one status to another, but you can also see which administrator account moved the applicant. This information is particularly useful for administrators with multiple people on their teams.<br \/>\n<a name=\"artistinformation\"><\/a><\/p>\n<h3>THE ARTIST INFORMATION PAGE &amp; VIEWING ARTIST HISTORY<\/h3>\n<p>Christina Villa, WESTAF\u2019s director of business operations, consistently uses the Artists tab to find past applicants and review application history.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3447\" src=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/November-Supplementary-Materials-Webinar-Graphics-1.png\" alt=\"Image of the Artist History page, the drop down for the show the artist applied to is open.\" width=\"600\" height=\"600\" srcset=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/November-Supplementary-Materials-Webinar-Graphics-1.png 1000w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/November-Supplementary-Materials-Webinar-Graphics-1-300x300.png 300w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/November-Supplementary-Materials-Webinar-Graphics-1-150x150.png 150w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/November-Supplementary-Materials-Webinar-Graphics-1-768x768.png 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>You can pull up an applicant\u2019s submission history with your organization by searching for them within the Artists tab and then clicking on \u201cApplication History.\u201d On the Artist History page, you will then be able to review contact information, past purchases (and refunds, if any refunds were processed through ZAPP), and communications sent to the artist. Click on the status for a past event to be taken directly to the applicant\u2019s Artist Information page for the event.<\/p>\n<p>On the Artist Information page itself, one of Mareike\u2019s favorite tools is tagging artists.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3448\" src=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-12.12.17-PM-1024x446.png\" alt=\"Image of the Event Data section of the Artist Citation page\" width=\"600\" height=\"261\" srcset=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-12.12.17-PM-1024x446.png 1024w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-12.12.17-PM-300x131.png 300w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-12.12.17-PM-768x334.png 768w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-12.12.17-PM.png 1218w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>You can add up to three custom tags to an artist application to help you stay organized. Mareike recommends tagging exempt from jury artists as \u201cExempt\u201d and moving them to the <em>Invited<\/em> status rather than the <em>Exempt from Jury<\/em> status so they have the normal workflow of accepting their invitation and then purchasing a booth <em>(Exempt from Jury artists do not have the option to accept an invitation and must instead go right to the ZAPP Shop to purchase a booth and confirm their attendance)<\/em>.<br \/>\n<a name=\"communicationtool\"><\/a><\/p>\n<h3>THE COMMUNICATION TOOL<\/h3>\n<p>One of our most exciting new features is the ability to send targeted emails to artists using tags (a favorite of Natalie). You\u2019ll need to tag the artists you wish to send a segmented email to first, but once you do, all you need to do is select the status then choose to include or exclude tagged\/flagged applicants.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3449\" src=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-24-at-11.02.41-AM-1024x175.png\" alt=\"Image of the &quot;Do you want to filter the application statuses further&quot; section.\" width=\"600\" height=\"102\" srcset=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-24-at-11.02.41-AM-1024x175.png 1024w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-24-at-11.02.41-AM-300x51.png 300w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-24-at-11.02.41-AM-768x131.png 768w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-24-at-11.02.41-AM.png 1348w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>Once you select the statuses and\/or tags you want to email, it\u2019s time to build the email itself. ZAPP has a few handy options for merging information. Of them, merging booth numbers was on Brandon\u2019s list of best ZAPP tools. By checking this box, ZAPP will automatically include the booth numbers you added on the Event Management table into the email to your artists. Each artist will only receive their own booth number. You can also use the waitlist tool to send waitlist numbers to ZAPP artists.<br \/>\n<a name=\"applicationeditor\"><\/a><\/p>\n<h3>THE APPLICATION EDITOR<\/h3>\n<p>When it comes to building an application, ZAPP has five question types to help you customize and collect the information you need. Earlier this year, we implemented conditional logic for custom questions and the feature quickly became a favorite of Julia Passantino, ZAPP\u2019s communications and support coordinator.<\/p>\n<p>Conditional logic essentially allows you to create questions that are only seen by certain groups of artists. Julia\u2019s favorite example for 2021 is using conditional logic to ask certain questions to artists rolling over from 2020 and other questions to new 2021 artists. Follow the example below to learn how to create a series of conditional questions:<\/p>\n<ol>\n<li>Create a single select question, \u201cAre you a 2020 artist?\u201d with options of \u201cYes\u201d and \u201cNo.\u201d<\/li>\n<li>Create a new question specifically for 2020 artists, such as \u201cWhat was your booth number in 2020?\u201d and check the \u201cYes\u201d box to enable conditional logic. Then select that the question only shows if the answer to the first question created is \u201cYes.&#8221;<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3450\" src=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-24-at-11.04.53-AM.png\" alt=\"Image of the Enable Conditional Logic section of the Application Editor\" width=\"600\" height=\"180\" srcset=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-24-at-11.04.53-AM.png 852w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-24-at-11.04.53-AM-300x90.png 300w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-24-at-11.04.53-AM-768x231.png 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/li>\n<li>To create a new question specifically for 2021 artists, check the \u201cYes\u201d box to enable conditional logic. Then select that the question only shows if the answer to the first question created is \u201cNo.\u201d<\/li>\n<li>Create as many questions as you want for each applicant group. As a bonus, you can now make these questions required since only applicable entrants will be able to view your group-specific questions.<\/li>\n<\/ol>\n<p>Also new to the Application Editor is the ability to add images into your custom questions. Natalie likes to use this tool when asking for booth requests. Simply add an image of your booth map into a word document or google doc and copy and paste it into the question field of your custom question editor.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3451\" src=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-5.13.04-PM-1024x423.png\" alt=\"Image of a custom question with an image added.\" width=\"600\" height=\"248\" srcset=\"https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-5.13.04-PM-1024x423.png 1024w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-5.13.04-PM-300x124.png 300w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-5.13.04-PM-768x318.png 768w, https:\/\/blog.zapplication.org\/wp-content\/uploads\/2020\/11\/Screen-Shot-2020-11-17-at-5.13.04-PM.png 1480w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><br \/>\n<a name=\"artistaccounts\"><\/a><\/p>\n<h3>CREATING ARTIST ACCOUNTS<\/h3>\n<p>Last, but not least, is <a href=\"https:\/\/www.zapplication.org\/register.php\">registering for a free artist account<\/a> and going through the process of applying to your own event. Christina likes to do this for a variety of reasons:<\/p>\n<ol>\n<li>Apply to your own show with a coupon code! Then you\u2019ll know exactly how to instruct your artists if they have any questions. You\u2019ll also be able to see how your event shows up in search results on our various lists, view your application in its entirety, and see how products show up in the ZAPP Shop.<\/li>\n<li>If you need to help artists make changes to their application, you can first move your own application to <em>Incomplete<\/em> (used before your application deadline) or <em>Exception<\/em> (used after your application deadline) to see how the process works for yourself.<\/li>\n<li>You can also send yourself a test email if you have a personal artist account you\u2019ve used to apply to your event. This is particularly useful if you want to do a \u201ctest run\u201d of jury invitations and see how the format will look to artists. Simply click on your own email address within the Event Management table or on the artist information page for the application you submitted and send yourself the email first before you send it to applicants.<\/li>\n<\/ol>\n<p>Creating a free artist account allows you to see your entire process from the point of view of an applicant and we recommend it for teams of any size, whether you\u2019ve been using ZAPP for a year or 10.<\/p>\n<hr \/>\n<p><em>Have an idea for a blog? A suggestion for ZAPP? Email us at <a href=\"mailto:contactzapp@westaf.org\">contactzapp@westaf.org<\/a><\/em><\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>We have a lot of ways we love to use ZAPP! Use the following table of contents to view hacks by section: The Event Management Table The Artist Information Page &amp; Applicant History The Communication Tool The Application Editor Creating Artist Accounts THE EVENT MANAGEMENT TABLE The Event Management table is customizable, contains a wealth [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[],"class_list":["post-3442","post","type-post","status-publish","format-standard","hentry","category-help-with-zapp"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ZAPP Hacks: How the ZAPP team uses ZAPP - ZAPP\u00ae Blog<\/title>\n<meta name=\"description\" content=\"See how the ZAPP team uses ZAPP! 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